Hawaiian Airlines Check-in

How can I check in for my Hawaiian Airlines (HA) flight?

You may check-in for your Hawaiian Airlines (HA) flight with the following options:

  • Online check-in (Web check-in)
  • Mobile check-in (via accessing the Hawaiian Airlines website with your mobile device)
  • Self-service kiosk check-in at the airport
  • Drive-through check-in at the airport (Honolulu)
  • Ticket counter check-in at the airport

Does Hawaiian Airlines (HA) have online web check-in?

Yes, you may check-in for your Hawaiian Airlines (HA) flight online starting 24 hours before the scheduled departure time (depending on your departure city and destination) to receive a mobile boarding pass on your mobile de-vice or a printable boarding pass. You may use this option if:

  • you have an electronic ticket and the first flight is on Hawaiian Airlines (HA)
  • you may access your reservation with your confirmation code, e-ticket number, or frequent flyer account
  • you are not a special needs passenger (for example an unaccompanied minor or traveling with a pet)
  • you are not flying to Beijing, China (PEK), unless holding a passport issued by China. Online check-in may be used for flights leaving China

Can I check bags with the Hawaiian Airlines (HA) online web check-in?: Yes, you may check bags but you must drop them at the airport baggage drop before the check-in deadline for your flight.

Can I pay bag fees with the Hawaiian Airlines (HA) online web check-in?: Yes

Can I select or change my seat with the Hawaiian Airlines (HA) online web check-in?: Yes

Does Hawaiian Airlines (HA) offer mobile check-in?

Yes, you may check-in for your Hawaiian Airlines (HA) flight via accessing the website with your mobile device starting 24 hours before the scheduled departure time (depending on your departure city and destination) to receive a mobile boarding pass on your mobile device. You may use this option if:

  • you have an electronic ticket and the first flight is on Hawaiian Airlines (HA)
  • you may access your reservation with your confirmation code, e-ticket number, or frequent flyer account
  • you are not a special needs passenger (for example, an unaccompanied minor)
  • you are departing from an airport which accepts mobile boarding passes (if not, then you may check-in and print a boarding pass at the self-service kiosk or ticket counter)

Does Hawaiian Airlines (HA) offer curbside check-in? (US Carriers only)

No

Does Hawaiian Airlines (HA) offer self-service kiosk check-in?

Yes, you may check-in for your Hawaiian Airlines (HA) flight at the airport self-service kiosk from 30 minutes to 4 hours before the scheduled departure time (depending on your departure city and destination) and receive a printed boarding pass.

Can I check bags with the Hawaiian Airlines (HA) self-service kiosk check-in?: Yes

Can I pay bag fees with the Hawaiian Airlines (HA) self-service kiosk check-in?: Yes

Can I select or change my seat with the Hawaiian Airlines (HA) self-service kiosk check-in?: Yes

What is drive-through check-in?

Hawaiian Airlines (HA) offers drive-through check-in for Neighbor Island or North America flights departing Honolulu International Airport. Requirements for use include:

  • All guests on your reservation must be present
  • Each guest must have their government issued ID and ticket reservation

Does Hawaiian Airlines (HA) offer ticket counter check-in?

Yes, you may check-in for your Hawaiian Airlines (HA) flight at the airport ticket counter from 30 minutes to 4 hours before the scheduled departure time (depending on your departure city and destination) and receive a printed boarding pass.

Can I check bags at the Hawaiian Airlines (HA) ticket counter check-in?: Yes

Can I pay bag fees at the Hawaiian Airlines (HA) ticket counter check-in?: Yes

Can I select or change my seat at the Hawaiian Airlines (HA) ticket counter check-in?: Yes

Does Hawaiian Airlines (HA) charge a fee for a seat assignment?

Hawaiian Airlines (HA) does not charge a fee for selecting a seat assignment.

When do I need to check-in for my Hawaiian Airlines (HA) flight?

The minimum time to check-in for a Hawaiian Airlines (HA) flight is:

  • 30 minutes before scheduled departure time for Neighbor Island flights
  • 45 minutes before scheduled departure time for North America flights
  • 60 minutes before scheduled departure time for international flights to/from the US

When do I need to arrive at the airport for my Hawaiian Airlines (HA) flight?

Suggested arrival time:

  • 1.5 hours before scheduled departure time for Neighbor Island flights
  • 2.5 hours before scheduled departure time for North America flights
  • 3 hours before scheduled departure time for international flights to/from the US

Minimum required check-in time with carry-on baggage baggage:

  • 30 minutes before scheduled departure time for Neighbor Island flights
  • 45 minutes before scheduled departure time for North America flights
  • 60 minutes before scheduled departure time for international flights to/from the US

Minimum required check-in time with checked baggage:

  • 30 minutes before scheduled departure time for Neighbor Island flights
  • 45 minutes before scheduled departure time for North America flights
  • 60 minutes before scheduled departure time for international flights to/from the US

When do I need to be at the boarding gate?

Boarding closes at the following times for Hawaiian Airlines (HA) flights:

  • 30 minutes before scheduled departure time for Neighbor Island flights
  • 30 minutes before scheduled departure time for North America flights
  • 30 minutes before scheduled departure time for international flights to/from the US